Escalate : Economics and Business Journal
Vol. 4 No. 02 (2026): Escalate: Economics and Business Journal

The Influence of Influencer Credibility, User-Generated Content, and Online Customer Reviews on Purchase Decisions Through Purchase Intention as an Intervening Variable Among Jasmine Jilbab Consumers in Sidoarjo (Case Study: Consumers of Jasmine Jilbab in

Nazilatun Nafisah (Maarif Hasyim Latif University)
Lucky Dwi Anggraini (Maarif Hasyim Latif University)
Vemilia Nur Lilawati (Maarif Hasyim Latif University)
Nikma Yucha (Maarif Hasyim Latif University)



Article Info

Publish Date
04 Sep 2026

Abstract

This study aims to analyze the influence of Influencer Credibility, User-Generated Content (UGC), and Online Customer Reviews (OCR) on Purchase Decisions through Purchase Intention as an intervening variable among Jasmine Jilbab consumers in Sidoarjo. This research employed a quantitative approach using a survey method. The population consisted of Jasmine Jilbab consumers in Sidoarjo, with a sample of 153 respondents selected through purposive sampling. Data were collected using a Likert-scale questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS version 4. The findings indicate that Influencer Credibility, User-Generated Content (UGC), and Online Customer Reviews (OCR) have a positive and significant effect on Purchase Intention. Furthermore, Online Customer Reviews (OCR) and Purchase Intention have a positive and significant effect on Purchase Decisions. In contrast, Influencer Credibility and User-Generated Content (UGC) do not have a significant direct effect on Purchase Decisions. The mediation analysis reveals that Purchase Intention does not significantly mediate the relationship between Influencer Credibility and Purchase Decisions. However, Purchase Intention positively and significantly mediates the effects of User-Generated Content (UGC) and Online Customer Reviews (OCR) on Purchase Decisions. This study concludes that Online Customer Reviews (OCR) are the most consistent factor in enhancing both Purchase Intention and Purchase Decisions among Jasmine Jilbab consumers.

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Journal Info

Abbrev

escalate

Publisher

Subject

Economics, Econometrics & Finance

Description

Escalate invites both empirical and theoretical articles that explore micro and macro phenomena. The journals publication scope encompasses a wide array of domains, including macro and micro economics, business strategy and policy, entrepreneurship, finance and accounting studies, human resource ...