International Journal of Educational Research and Social Sciences (IJERSC)
Vol. 7 No. 4 (2026): August 2026 ( Indonesia - Myanmar - Kazakhstan - Malaysia )

The Influence of Discounts, Free Shipping, and Flash Sales on Impulse Buying Behavior of Online Shop Consumers at Madame Na

Chintya Armilla Pohan (Mahasiswa Program Studi Manajemen, Universitas Labuhanbatu, Indonesia)
Raja Saul Marto Hendry (Fakultas Ekonomi dan Bisnis, Univeritas Labuhanbatu, Indonesia)
Nova Jayanti Harahap (Fakultas Ekonomi dan Bisnis, Univeritas Labuhanbatu, Indonesia)



Article Info

Publish Date
21 Aug 2026

Abstract

This study aims to examine the effect of discounts, free shipping, and flash sales on impulse buying behavior among Madame NA Online Shop consumers, motivated by the existence of a research gap from previous studies that mostly focused on large-scale e-commerce. The research method uses a causal associative quantitative approach with a sample of 97 respondents taken through accidental sampling technique using the Lemeshow formula. Data were collected through a Likert-scale questionnaire and analyzed by multiple linear regression assisted by SPSS. The results of the study partially show that discounts (t = 3.874; Sig. = 0.000), free shipping (t = 3.817; Sig. = 0.000), and flash sales (t = 2.400; Sig. = 0.018) each have a positive and significant effect on impulse buying behavior. Simultaneously, the three variables also have a significant effect (F = 70.585; Sig. = 0.000). The coefficient of determination (R²) value of 0.695 indicates that 69.5% of the variation in impulse buying behavior can be explained by discounts, free shipping, and flash sales, while the remaining 30.5% is influenced by other factors outside the model. In conclusion, increasing discount, free shipping, and flash sale strategies can significantly encourage consumer impulse buying at the Madame NA Online Shop.

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Journal Info

Abbrev

go

Publisher

Subject

Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

International Journal of Educational Research and Social Sciences (IJSERSC) is to provide a research medium and an important reference for the advancement and dissemination of research results that support high-level research in the fields of Educational Research and Social Sciences. Original ...