<![CDATA[This study aims to analyze the role of education and training in improving employee competence in regional banking institutions. The approach used is qualitative with a type of library research. Data were collected through documentation studies from various sources, such as official reports of PT. BPR Bank Jombang Perseroda, scientific journals, books, and other relevant publications. Data analysis techniques were carried out through data reduction, data presentation, and drawing conclusions. The results showed that education and training have a very important role in improving employee competence, which includes three main aspects: knowledge, technical skills, and work attitudes. The training program "Building a Healthy Financial Ecosystem" organized by Bank Jombang proved to provide new insights into credit management, risk mitigation, and banking product innovation. Training methods based on simulation, group discussions, and case studies allow employees to directly practice the skills learned. In addition, training also encourages the formation of more adaptive, disciplined, and motivated work attitudes in facing the era of banking digitalization. This study also found that improving employee competence has a direct impact on organizational performance, as reflected in the increase in total assets, credit growth, profit before tax, as well as contributions to the Regional Original Revenue of Jombang Regency. The synergy between Bank Jombang and Perbarindo and various universities also strengthens the sustainable human resource development ecosystem. This study concludes that investment in education and training is a long-term strategy that must be continuously carried out by regional banking institutions to improve competitiveness and the quality of public services. Future research is recommended to conduct direct observation or a mixed methods approach to capture the process of competency change more deeply.]]>
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