International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Vol. 5 No. 9 (2026): AUGUST

CELEBRITY ENDORSEMENT, BLIND-BOX GAMIFICATION, AND SCARCITY CUES AS STIMULI OF CONSUMER BEHAVIOUR: A STUDY OF POP MART'S ECOSYSTEM IN INDONESIA

Diana Sugandhy (School of Business and Management, Institut Teknologi Bandung)
Ira Fachira (School of Business and Management, Institut Teknologi Bandung.)



Article Info

Publish Date
10 Aug 2026

Abstract

Pop Mart's blind-box retail model has driven rapid growth across Southeast Asia, including Indonesia, by engineering scarcity, gamification, and celebrity endorsement into every transaction. While these tactics generate immediate commercial success, their long-term implications for consumer well-being, brand trust, and market sustainability remain underexplored. Drawing on the Stimulus–Organism–Response (S–O–R) framework, this study examines the psychological mechanisms through which celebrity endorsement, blind-box gamification, and scarcity cues affect impulse buying and repeat-purchase intentions among Indonesian consumers, mediated by parasocial attachment, perceived enjoyment, and emotional arousal. A quantitative, cross-sectional design was employed, collecting data from 229 Indonesian consumers aged 18–40 via online questionnaire. Partial Least Squares Structural Equation Modelling (PLS-SEM) with 5,000 bootstrap resamples was used to test thirteen direct and six mediation hypotheses. Results reveal that each stimulus activates a distinct psychological pathway: gamification drives hedonic enjoyment and sustainable repeat purchase; scarcity cues generate pressure-based emotional arousal that triggers compulsive buying; and celebrity endorsement, counter-intuitively, suppresses both enjoyment and long-term repurchase through expectation-disconfirmation in the probabilistic reveal format. The study extends the S–O–R model to physical collectable retail and provides actionable governance recommendations for ethical scarcity architectures in ASEAN markets.

Copyrights © 2026






Journal Info

Abbrev

ijset

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education

Description

International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in ...