International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 2 (2026): July - December 2026

How Modified BCG Matrix-Based Product Portfolio Optimization Changes Consumer Purchase Behavior: Evidence from Vending Machine Transactions

Chowal Jundy Kumoro (Politeknik Takumi)
Lambok Rommy Sulaeman (Politeknik Takumi)
Gredinov Sumanta Malsad (Politeknik Takumi)
Mochamad Arya Maulana (Politeknik Takumi)



Article Info

Publish Date
21 Aug 2026

Abstract

Product portfolio optimization is essential in automated retail because vending machines operate under severe storage constraints, requiring every Stock Keeping Unit (SKU) to contribute effectively to overall sales performance. However, conventional portfolio management approaches, including the Boston Consulting Group (BCG) Matrix, rely on market-level indicators that are difficult to apply in vending machine environments where external market share data are unavailable. This study proposes a Modified BCG Matrix by replacing Relative Market Share with Relative Sales Performance (RSP) and Market Growth Rate with Sales Growth Trend (SGT) to enable SKU-level portfolio optimization using internal transaction data. A quantitative longitudinal design with an Interrupted Time Series (ITS) approach was employed using 167,018 valid transactions collected from 11 smart vending machines operating in Cikarang, Indonesia, between September 2025 and June 2026. The Modified BCG Matrix guided operational decisions, including facing allocation, replenishment priority, product rotation, replacement, and product delisting. The implementation reduced the active product portfolio from 253 to 146 SKUs (42.3%), increased average daily transaction volume by 28.53%, increased average daily sales revenue by 22.19%, and produced statistically significant immediate intervention effects based on segmented regression analysis. These findings demonstrate that data-driven product portfolio optimization not only improves operational efficiency and sales performance but also reshapes consumer purchase behavior. This study extends the application of the traditional BCG Matrix from the Strategic Business Unit (SBU) level to the SKU level and provides an evidence-based decision-support framework for automated retail portfolio management.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...