Objective: This study aims to analyze planning, implementation, inhibiting factors, and mitigation efforts in quality-oriented madrasah management at Madrasah Tsanawiyah Negeri 8 Muaro Jambi. Methods: This research uses a descriptive qualitative case study approach. Data collection was conducted through participatory observation, in-depth interviews with the madrasah principal, teaching staff, and educational administrative personnel, and documentation analysis. Data were analyzed using the interactive model (data reduction, data display, and conclusion drawing). Data validity was verified via source triangulation, technique triangulation, and member checking. Results: Quality-oriented management planning is structured around the eight National Education Standards (SNP) and maintaining Accreditation A (Excellent) through collaborative strategic planning with the Madrasah Development Team (TPM). Implementation is executed via continuous professional development for teachers, active digital learning, and integrated digital administration. Inhibiting factors include operational budget limitations, central server instability, and national data synchronization challenges, which are mitigated through program prioritization, technical coordination, nighttime data entries, and regular evaluation meetings. Novelty: Provides empirical insights into how a suburban public madrasah successfully integrates Total Quality Management (TQM) principles with digital administrative resilience to sustain institutional excellence.
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