Jurnal Indovisi
Vol. 8 No. 1 (2026): Jurnal Indovisi

Work-life balance, flexible work arrangements, and turnover intention: the role of job satisfaction

Asrori Zaeni (Universitas Muhammadiyah Yogyakarta, Indonesia)
Hernawati Wibawati Retno Wiratih (Universitas Presiden, Indonesia)
Siti Mahmudah (Politeknik NSC Surabaya, Indonesia)
Marliana Junaedi (Universitas Katolik Widya Mandala Surabaya, Indonesia)
Surahman Surahman (UIN Sultan Maulana Hasanuddin Banten, Indonesia)



Article Info

Publish Date
04 Sep 2026

Abstract

This study examined how flexible work arrangements and work-life balance were associated with turnover intention through the role of job satisfaction. A qualitative library research approach was employed to critically examine and synthesize purposively selected scholarly literature published primarily between 2017 and 2026. The analysis focused on recurring relationships, explanatory mechanisms, contextual conditions, and contrasting findings concerning flexible work arrangements, work-life balance, job satisfaction, and turnover intention. The findings indicated that flexible work arrangements could support employee retention when they provided meaningful work control and enabled employees to achieve sustainable work-life balance. Work-life balance was found to contribute to more favorable job evaluations, positioning job satisfaction as an important psychological pathway toward lower turnover intention. However, flexibility did not consistently produce positive outcomes because work intensification, blurred work-life boundaries, and work-family conflict could weaken its benefits and contribute to lower job satisfaction and stronger turnover intention. The study concluded that flexible work arrangements were most valuable for retention when organizational flexibility was accompanied by appropriate job design, manageable work demands, and conditions that enabled employees to experience genuine control and balance.

Copyrights © 2026






Journal Info

Abbrev

indovisi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Indovisi focuses on the dissemination of scientific works in the fields of economics, management, business, and accounting, presenting studies that contribute to the development of theoretical perspectives, empirical understanding, and applied practices within these domains. The journal ...