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All Journal Jurnal Minds: Manajemen Ide dan Inspirasi JBT (JURNAL BISNIS dan TEKNOLOGI) JURNAL LENTERA BISNIS JBMR: Journal of Business and Management Review Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Siti Mahmudah
Politeknik NSC Surabaya
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences

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METODE PENGADAAN BARANG DAN JASA DI PT SUCOFINDO Yosi Novia Ardana, Siti Mahmudah
JBT (JURNAL BISNIS dan TEKNOLOGI) Vol. 9 No. 2 (2022): JBT (JURNAL BISNIS dan TEKNOLOGI)
Publisher : Nsc Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT Sucofindo merupakan salah satu perusahaan yang bergerak dalam bidang Inspeksi, Supervisi, Pengkajian danPengujian yang independen. Tujuan dari penelitian ini adalah untuk mendeskripsikan Metode Pengadaan Barang danJasa di PT Sucofindo. Pengumpulan data dilakukan dengan cara Observasi, wawancara,dan dokumentasi. Hasil daripenelitian ini menunjukkan bahwa Metode Pengadaan Barang dan Jasa di PT Sucofindo menggunakan 4 metode yaituPelelangan Terbatas, Pelelangan Terbuka, Penunjukan Langsung, Pengadaan Langsung. Hasil Temuan ini sesuai denganPerpres Nomor 16 Tahun 2018, Peraturan Menteri BUMN No.08/MBU/12/2019, dan Perpres Nomor 12 Tahun 2021.Kata Kunci : Metode, Pengadaan, Pelelangan, Penunjukan
Career Plateau Forms Turnover Intention: The Important Role of Affective Commitment and Career Satisfaction Noerchoidah Noerchoidah; Dyah Widowati; Siti Mahmudah; Soffia Pudji Estiasih
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 10 No 2 (2023): December
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v10i2.39583

Abstract

The pervasive high employee turnover intention, particularly prevalent in the hospitality sector, often disrupts company operations. This study investigates the influence of career plateau on turnover intention, mediated by affective commitment and career satisfaction. The research population comprises all hotel employees in East Java, with a sample size of 170 employees. The data analysis used the Partial-Least-Square Structural-Equation-Modeling (PLS-SEM) approach. The hypothesis testing results substantiate that career plateau significantly and negatively impacts affective commitment and career satisfaction. Furthermore, both affective commitment and career satisfaction significantly and negatively influence turnover intention. The study also reveals that career plateau significantly and positively affects turnover intention when mediated by affective commitment. However, when judged by career satisfaction, the career plateau's effect on turnover intention was positive but insignificant.
PENGARUH ISLAMIC LEADERSHIP DAN MOTIVASI KERJA TERHADAP KOMITMEN ORGANISASIONAL: KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI Fida Maulidiyah; Tavenna Rosmaya Dewi; Siti Mahmudah
JURNAL LENTERA BISNIS Vol. 13 No. 3 (2024): JURNAL LENTERA BISNIS, SEPTEMBER 2024
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v13i3.1153

Abstract

The objective of this research is to explain the affects of Islamic leadership and work motivation on job satisfaction and organizational commitment of employees at PT Usaha Utama Bersaudara (PT UUB). Data was collected using a survey method involving all employees (86 individuals) through a questionnaire with 68 Likert scale statements and observations. The data was analyzed using SPSS 24 and the Sobel Test. The results of the study demonstrate that Islamic leadership and work motivation have a significant impact on job satisfaction, but not on organizational commitment. Job satisfaction significantly affects on organizational commitment and fully mediates and strengthen the relationship between Islamic leadership and work motivation on organizational commitment. Therefore, the company should strengthen Islamic leadership through training that emphasizes Islamic values, enhance motivation with effective strategies and incentives, and improve job satisfaction by enhancing the work environment, recognition, and employee welfare. By doing so, PT Usaha Utama Bersaudara can increase job satisfaction, which positively impacts and strengthens employees' commitment to the organization.
Building Knowledge Sharing: The Role of Empowering Leadership, Trust, and Organizational Commitment , Noerchoidah; Harjanti, Dhyah; Fatimah, Nuzulul; Mahmudah, Siti; Widowati, Dyah
Journal of Business and Management Review Vol. 5 No. 4 (2024): (Issue-April)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr54.9462024

Abstract

Research Aims: This study aims to examine how to implement knowledge sharing by looking at empowering leadership, trust, and organizational commitment to private university lecturers in East Java. Design/methodology/approach: The type of research used is explanatory research, namely explaining the position of influence of the independent variables and dependent variables in the hypothesis. The population of this study were private university lecturers in East Java. Questionnaires were distributed online using purposive sampling techniques and 230 questionnaires were analyzed. Partial Least Square is used for data analysis. Research Findings: The results of the study reveal that empowering leadership and trust affects the success of knowledge sharing. In addition, organizational commitment has succeeded in mediating empowering leadership and trust which indirectly affects knowledge sharing. Theoretical Contribution/Originality: The practical implications can be used as consideration for the management of private universities in creating knowledge sharing for lecturers. Keywords: Empowering Leadership; Trust; Organizational Commitment; Knowledge Sharing
TRANSFORMASI ADMINISTRASI PENJUALAN GROSIR: IMPLEMENTASI SOP DI CV BOBOHO SELLER Siti Mahmudah; Novitasari Romadhona
JURNAL LENTERA BISNIS Vol. 14 No. 1 (2025): JURNAL LENTERA BISNIS, JANUARI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i1.1301

Abstract

This study aims to analyze the impact of implementing Standard Operating Procedures (SOP) in sales administration at CV Boboho Seller, a wholesale company in Surabaya. The SOP was applied to all stages of sales administration, from ordering, stock verification, and invoice creation to reporting, which were previously manual and are now integrated with the Olsera digital system. This research used a descriptive qualitative method, with data collected through observation, interviews, and documentation. Data analysis techniques included data reduction, data presentation, and conclusion drawing conducted iteratively to ensure the validity of findings. The results show that structured SOP accelerates workflows, improves recording accuracy, and reduces administrative errors. The digital technology allows each division to work efficiently and enhances customer satisfaction. These findings are relevant to other wholesale companies seeking to improve efficiency and productivity through administrative digitalization. This technology-based SOP model offers potential as a guide for other wholesalers in optimizing operations.
STRATEGI MANAJEMEN WAKTU TIM KERJA HYBRID Ketriana, Diva; Anantari, Oticha Wulan; Mahmudah, Siti
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): ON GOING
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6197

Abstract

Penelitian ini bertujuan untuk mengeksplorasi strategi manajemen waktu yang efektif dalam implementasi kerja hybrid di perusahaan multifungsi bidang sales electrical di Surabaya. Menggunakan pendekatan kualitatif deskriptif dengan metode wawancara semi-terstruktur, observasi non-partisipatif, dan dokumentasi internal. Penelitian ini menemukan bahwa strategi manajemen waktu efektif mencakup empat aspek utama: pengelolaan individu, koordinasi tim, pemanfaatan teknologi informasi, serta dukungan kebijakan organisasi dan gaya kepemimpinan adaptif. Di tingkat individu, penggunaan aplikasi digital seperti Microsoft Planner dan kalender digital membantu karyawan menentukan prioritas dan mengelola tugas harian. Koordinasi tim efektif dilakukan melalui platform digital seperti Microsoft Teams dan WhatsApp, meskipun perlu pengaturan jam komunikasi aktif untuk mencegah overload komunikasi. Teknologi informasi berupa sistem pelaporan digital berbasis web mendukung efisiensi operasional dan akses data secara real-time. Selain itu, kebijakan organisasi yang fleksibel dan kepemimpinan adaptif yang berorientasi pada hasil kerja turut mendukung efektivitas strategi manajemen waktu secara keseluruhan. Penelitian ini merekomendasikan organisasi untuk menyediakan pelatihan penggunaan teknologi digital secara rutin, mengembangkan SOP komunikasi digital, meningkatkan infrastruktur teknologi, memperkuat kepemimpinan adaptif, serta melakukan evaluasi berkala untuk memastikan relevansi strategi manajemen waktu.
Analisis Deskriptif Implementasi Hospitality Mindset dalam Layanan Front Office di Politeknik NSC Surabaya Nathania, Zerlina; Mahmudah, Siti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 9 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i9.9101

Abstract

Front office services at vocational education institutions significantly influence institutional image and student satisfaction. This study aims to describe the implementation of the hospitality mindset within the front office services at Politeknik NSC Surabaya based on perceptions from students across five academic programs. A descriptive qualitative approach was employed, supported by quantitative data from questionnaires and participatory observations. The questionnaire utilized the SERVQUAL dimensions—tangibles, reliability, responsiveness, assurance, and empathy—and data were analyzed using SPSS 25. The analysis involved descriptive statistics from 99 valid respondents. Results indicate high scores across all dimensions, with assurance achieving the highest rating (3.85) and empathy the lowest (3.70). The findings suggest strong professionalism and trustworthiness among front office staff, although personal attention and empathy require enhancement. This research broadens the implementation of the hospitality mindset into educational administrative services, emphasizing empathy and responsibility as crucial elements for student satisfaction. Practical implications include recommendations for targeted staff training and operational procedure improvements in institutional services.
Analisis Peran Motivasi Kerja dalam Keberhasilan Pencapaian Target Kinerja: Studi Mixed-Method pada Pegawai Bank Syariah Indonesia Cabang Surabaya ITS M. A. Putri Hidayatuz Zakiyah; Adinda Safitri; Raudatul Anastasya; Siti Mahmudah
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 10 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i10.9250

Abstract

Work motivation plays a vital role in the successful achievement of performance targets, particularly in the context of Islamic banking, which emphasizes ethical integrity and operational productivity. This study aims to analyze the role of work motivation in the successful attainment of performance targets among employees at Bank Syariah Indonesia (BSI), Surabaya ITS Branch. A mixed-method approach was employed, combining descriptive qualitative and descriptive quantitative methods through questionnaires (n = 13 respondents), in-depth interviews, participatory observations, and internal document analysis. Qualitative data were analyzed thematically, while the questionnaire results were processed using descriptive statistical analysis. The findings reveal that employees exhibit a very high level of work motivation, primarily driven by intrinsic factors such as achievement, recognition, and career development, and reinforced by extrinsic factors such as incentives and a supportive work environment. Performance records indicate that most segment targets were achieved, with some even exceeding the set standards. This study confirms that work motivation not only influences employees’ perceptions but also has a tangible positive impact on performance achievement. Practically, the findings offer strategic recommendations for Bank Syariah Indonesia management to implement a sustainable humanistic approach grounded in religious values in human resource management. This research also provides a novel contribution by exploring the collective and spiritual dimensions of work motivation within the academically rooted Islamic banking sector.
Pengaruh Kualitas Produk, Desain Produk, dan Brand Image Terhadap Kepuasan Pelanggan Kniel Sports Indonesia Rosita Dewi Permata Sari; Sultan Bhagaskara; Mahmudah, Siti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 9 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i9.4482

Abstract

This research aims to identify the effect of product quality, product design, and brand image on customer satisfaction of Kniel Sports Indonesia. A quantitative approach was used with a survey method, and data were collected through questionnaires from 100 respondents. Data analysis utilized multiple linear regression to test the influence of product quality, product design, and brand image on customer satisfaction. The results of the study demonstrate that these three variables simultaneously affect customer satisfaction. Meanwhile, partially, product quality and product design influence customer satisfaction, whereas brand image does not affect customer satisfaction. These findings imply that Kniel Sports Indonesia needs to focus on strengthening the brand image while maintaining product quality and design innovation to enhance customer satisfaction and competitiveness in both domestic and international markets.
Dampak Beban Kerja Terhadap Kinerja Karyawan Dannis Collection Surabaya Purnasari, Esti; Mahmudah, Siti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 12 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i12.4836

Abstract

This study aims to analyze the impact of workload on employee performance at Dennis Collection Surabaya. The research approach used is quantitative, with data collected through questionnaires distributed to 62 employees of Dennis Collection, and the data were analyzed using simple linear regression analysis. The results show a positive and significant relationship between workload and employee performance, with a contribution of 37.6 percent. This indicates that the increase in workload at Dennis Collection is significantly related to the improvement in employee performance. These findings highlight the importance of effective workload management in enhancing employee performance and maintaining their well-being, such as through appropriate workload balancing strategies, providing adequate resources, and offering suitable rewards to maintain employee motivation and performance. These findings make an important contribution to the human resource management literature and offer practical recommendations for managing workload in a dynamic work environment. Additionally, they provide a framework for more effective management strategies in the future. Therefore, it is crucial for Dennis Collection to continuously monitor and adjust employee workloads to ensure they remain within reasonable limits and support the balance between work demands and employee well-being.
Co-Authors Adinda Safitri Anantari, Oticha Wulan Dyah Widowati Dyah Widowati Estiasih, Soffia Pudji Fida Maulidiyah Harjanti, Dhyah Ketriana, Diva M. A. Putri Hidayatuz Zakiyah Nathania, Zerlina Noerchoidah Novitasari Romadhona Nuzulul Fatimah Purnasari, Esti Raudatul Anastasya Rosita Dewi Permata Sari Sultan Bhagaskara Tavenna Rosmaya Dewi