JHSS (Journal of Humanities and Social Studies)
Vol. 10 No. 01 (2026): JHSS (Journal of Humanities and Social Studies) (SI)

User Perceptions Of The Security Of Personal Health Data On Chatgpt In Indonesia

Kezia Amelia Putri (Universitas Indonesia, Depok, Indonesia)
Nerissa Arviana (Universitas Indonesia, Depok, Indonesia)
Camelia Fikrillah (Universitas Indonesia, Depok, Indonesia)
Nenden C.S. Ningrum (Universitas Indonesia, Depok, Indonesia)
Achmad Nizar Hidayanto (Universitas Indonesia, Depok, Indonesia)



Article Info

Publish Date
08 Aug 2026

Abstract

This study aims to explore the relationship between perceptions of data security and privacy, awareness of cyberattacks, and other factors that influence users’ trust in ChatGPT and their willingness to provide personal information. Data was collected via a questionnaire and analyzed using SmartPLS. This study examines eight main variables, namely: Privacy Concern (PC), Perceived Effectiveness of Government Regulation (PEGR), Trust in ChatGPT (TR), Moral Motive (MM), Perceived Intelligence (PI), Perceived Risk (PR), Perceived Benefit (PB), and Sharing Willingness (SW). This study tested nine hypotheses regarding the influence of these variables. Data were collected via a questionnaire using a 1–5 Likert scale and analyzed using SmartPLS to test the relationships among constructs using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The analysis results indicate that four of the proposed hypotheses were supported, with p-values < 0.05, suggesting that the decision to share personal data is significantly influenced by perceived benefits, which are in turn influenced by perceptions of ChatGPT’s intelligence and trust in the platform. Perceived Risk does not have a significant impact on Sharing Willingness; however, privacy concerns influence users’ perceptions of risk. The results of this study indicate that the benefits of using ChatGPT, significantly influences their willingness to share personal health data. This study suggests that the sample size should be increased to conduct a more in-depth analysis of information-sharing decisions.

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Journal Info

Abbrev

JHSS

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

JHSS (Journal of Humanities and Social Studies) is a journal that publishes scientific papers in the field of humanities and social studies. This Journal, run by Lembaga Penelitian dan Pengabdian Pada Masyarakat, Universitas Pakuan, Bogor. The Journal provides opportunities for scholars to submit ...