JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Vol. 15 No. 2 (2026): August 2026

Administrative Involvement and Patient Safety in Indonesian Class C Hospitals: Testing Communication, Initiative, and Participation as Mechanisms

Nurhasanah, Nurhasanah (Unknown)
Rustam, Junaidy Suparman (Unknown)



Article Info

Publish Date
13 Aug 2026

Abstract

Non-clinical contributions to patient safety have received increasing attention in healthcare systems; however, empirical evidence regarding specific administrative mechanisms associated with patient safety remains limited, particularly in Class C hospitals. This study examined how administrative involvement and its mechanisms relate to patient safety in Class C hospitals. A quantitative cross-sectional study was conducted in June–August 2025 in five public and private Class C hospitals in Samarinda, Indonesia. Seventy-six administrative officers were selected using proportional sampling. Data were collected using a structured 74-item questionnaire measuring administrative involvement, communication, initiative, participation, and perceived patient safety outcomes, and were analyzed using PLS-SEM (SmartPLS 4.0). The measurement model showed acceptable reliability and convergent validity (composite reliability: 0.802–0.910; AVE: 0.558–0.659; Cronbach’s alpha: 0.763–0.881). Structural model results indicated significant positive associations with patient safety for administrative involvement (β=0.642; t=10.760; p<0.001), communication (β=0.377; t=7.820; p<0.001), initiative (β=0.221; t=2.720; p=0.007), and participation (β=0.186; t=2.330; p=0.021). The model demonstrated moderate explanatory power, accounting for 41.2% of the variance in patient safety outcomes (R²=0.412), with strong predictive relevance (Q²=0.416). These findings suggest that strengthening administrative involvement, supported by effective communication, proactive initiatives, and participatory practices, is associated with better patient safety in resource-limited hospital settings.

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Journal Info

Abbrev

jmmr

Publisher

Subject

Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Nursing Public Health

Description

JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) focuses on the research and research review related to hospital management that is relevant to the development of the theory and practice of hospital management in Indonesia and Southeast Asia. Focus on hospital management (but not limited) to ...