<![CDATA[This study aims to examine the influence of employee well-being and digital skills on the performance of Civil Servants (Aparatur Sipil Negara/ASN), with job satisfaction serving as a mediating variable at the Regional Civil Service Agency of North Sumatra Province. Bureaucratic digital transformation requires civil servants to maintain high levels of well-being and adequate digital competencies to achieve optimal organizational performance. Despite implementing digital systems such as e-Kinerja, SIMPEG, e-Absensi, and Single Sign-On (SSO), preliminary findings indicate that some employees continue to experience work-related fatigue, encounter difficulties in adapting to digital technologies, and report relatively low job satisfaction. This study employed a quantitative research approach using a questionnaire-based survey. The population consisted of all civil servants at the Regional Civil Service Agency of North Sumatra Province, with a sample of 137 respondents selected through purposive sampling. Employee well-being and digital skills were treated as independent variables, civil servants’ performance as the dependent variable, and job satisfaction as the mediating variable. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software, based on the Job Demands–Resources (JD-R) Theory. The results demonstrate that employee well-being and digital skills have positive and significant effects on both job satisfaction and civil servants’ performance. Job satisfaction also positively and significantly influences performance and mediates the relationships between employee well-being, digital skills, and performance. These findings emphasize the importance of strengthening employee well-being and digital competencies to enhance job satisfaction, improve civil servants’ performance, and support sustainable bureaucratic digital transformation.]]>
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