This study looks into the elements that influence the behavioral intention and user behavior regarding the Integrated Software System of Christian Education Foundation X among employees, teachers, and school leaders. The application of Structural Equation Modeling (SEM) in conjunction with a Partial Least Squares (PLS) methodology, we analyze the impact of various constructs, including Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions, on Behavioral Intention and User Behavior. The findings demonstrate that Performance Expectancy substantially improves Behavioral Intention, although Facilitating Conditions also considerably contribute to user engagement. Conversely, Effort Expectancy and Social Influence did not show significant effects on Behavioral Intention, suggesting that ease of use and peer influence may require further investigation to improve their impact. These findings underscore the importance of emphasizing performance benefits and providing organizational support to facilitate technology adoption in educational contexts. Practical implications for management strategies are discussed, along with recommendations for enhancing user experience and future research directions.
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