Jurnal Ragam Pengabdian
Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv

Inclusive Digital Ecosystems: Triple Helix and Experiential Learning for MSMEs Empowerment in Medan

Sihotang, Fernando (Unknown)
Siburian, Jenni Nova Yanti (Unknown)
Zarqan, Ince Ahmad (Unknown)
Riantono, Ignatius Edward (Unknown)
Sitompul, Ganda Tua (Unknown)
Nababan, Adli Abdillah (Unknown)



Article Info

Publish Date
13 Aug 2026

Abstract

The digitalization of the global economy is advancing rapidly, with significant implications for Micro, Small, and Medium Enterprises (MSMEs) in emerging nations—presenting both immense opportunities and structural barriers. While MSMEs have proven to be essential drivers of socio-economic resilience in Medan, many continue to encounter persistent difficulties related to digital literacy and technological adoption.  Top-down empowerment model often appears to face difficulty in narrowing their capability gaps at the grassroot level. This study evaluates a community development workshop Lokakarya Kewirausahaan Untuk UMKM/Industri 2.0 a collaboration between BINUS @Medan, DPM-PTSP Kota Medan, and 39 MSME participants. It examines how the Triple Helix partnership approach can serve as a strategic model for MSME empowerment by integrating in-class sessions with experiential learning. The program was implemented with the involvement of 16 faculty members and 89 students of BINUS @Medan. While the former led two-day in-class sessions, the latter did practical tasks for creating and generating, such as, digital catalogue design, social media content, e-commerce optimization, and a digitized payment integration.

Copyrights © 2026






Journal Info

Abbrev

juragan

Publisher

Subject

Environmental Science Social Sciences Other

Description

Berisi hasil-hasil kegiatan pengabdian dan pemberdayaan masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, ekonomi, agama, teknik, pertanian, sosial humaniora, komputer dan kesehatan yang ditulis dalam bahasa Indonesia maupun bahasa ...