BCPR Research: Business Communication and Public Relations Journal
Vol. 1 No. 1 (2025): Business Communication and Public Relations Journal (July 2025)

The Transformation of Business Communication in the Digital Era and Its Implications for Public Relations Practice

Raihan Saputra (Unknown)
Primadi Candra Susanto (Trisakti Institute of Transportation and Logistics, Jakarta, Indonesia)
M. Ridho Mahaputra (Unknown)
Farhan Saputra (Bhayangkara University of Greater Jakarta, Bekasi, Indonesia)



Article Info

Publish Date
16 Jun 2025

Abstract

This study examines the transformation of business communication in the digital era and its implications for Public Relations (PR) practice. The main focus is the shift in communication patterns from conventional to interactive digital models and PR adaptation in facing the rapid flow of information. The research method uses a literature review by examining journals and previous publications from credible databases such as SINTA, Google Scholar, EBSCO, DOAJ, Copernicus, and Dimension. The results show that digitalization, through social media, collaboration applications, big data, and artificial intelligence, makes business communication faster, more transparent, and participatory. This requires public relations to play a role not only as a conveyor of information, but also as a facilitator of dialogue, a digital reputation manager, and a data-driven strategic decision-maker. The digital era opens up opportunities to expand audience reach and increase engagement, but also presents the risk of communication crises that can go viral quickly. In conclusion, the success of modern public relations depends heavily on the ability to adapt to digital technology, data-driven strategies, and consistency in building public trust.

Copyrights © 2025






Journal Info

Abbrev

BCPR

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

BCPR Research: Business Communication and Public Relations Journal is a peer-reviewed academic journal that publishes high quality, current research in the field of Business, Communication, and Public Relations. The journal covers topics such as Political communication, development communication, ...