INTEGRATION: Journal of Multidisciplinary Studies
Vol. 2 No. 1 (2027): INTEGRATION: Journal of Multidisciplinary Studies - February in Press

Smart cities and government services: a decade of research trends, networks, and emerging directions

Amir Faisal Kotarumalos (Universitas Pattimura, Ambon, Maluku, Indonesia)
Marno Wance (Universitas Pattimura, Ambon, Maluku, Indonesia)



Article Info

Publish Date
02 Sep 2026

Abstract

Purpose: to analyze research trends, publication patterns, collaboration networks, thematic clusters, and emerging research directions concerning the relationship between smart cities and government service development during the 2015–2025 period. Method: This study employs a bibliometric analysis combined with the PRISMA framework to systematically identify, screen, and analyze relevant literature on smart cities and government service development published between 2015 and 2025. A total of 67 eligible publications were analyzed to identify publication trends, contributing countries, journals, authors, subject areas, collaboration networks, and thematic clusters. Findings: smart city and government service research is increasingly multidisciplinary, with Indonesia and China as leading contributors. The main themes focus on communication technology and e-governance, as well as accountability and public administration, indicating a shift toward integrated and citizen-oriented smart government. Implications: these findings can support policymakers in designing more inclusive, secure, and responsive smart government strategies. Originality: lies in its decade-long bibliometric mapping of smart city and government service research, integrating technological, governance, and stakeholder perspectives to identify dominant themes, research networks, and emerging directions.

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Journal Info

Abbrev

integration

Publisher

Subject

Description

INTEGRATION: Journal of Multidisciplinary Studies, with registration number ISSN 3123-6928 (online), is a scientific journal of multidisciplinary studies published by SCM Publishing. This journal discusses issues related to all integrated scientific fields. The aim of publishing this journal is to ...