Pengukuran Kinerja dengan Metode Balance Scorecard pada Perusahaan Printpro

Yuniaristanto - (Program Studi Teknik Industri, Universitas Sebelas Maret)
Irfan Hilmi Hamdani (Program Studi Teknik Industri, Universitas Sebelas Maret)
Niken Aristyawati (Program Studi Teknik Industri, Universitas Sebelas Maret)
Galuh Qodrina (Program Studi Teknik Industri, Universitas Sebelas Maret)

PERFORMA : Media Ilmiah Teknik Industri
Vol 15, No 2 (2016): PERFORMA Vol. 15 No. 2, September 2016

Performance measurement required by each company to conduct an evaluation of various aspects in order to improve the quality and increase the profit of the company. Performance measurement on Printpro done using the Balanced Scorecard method outlined in the Critical Success Factor or Key Performance Index. As for the weighting of each of these perspectives using Paired comparisson. Of the votes obtained some aspects that increase, constant and decreasing. For increased aspect is learning and growth perspective of the year 2014 amounted to 0.334 into 0.418 in 2015. While the constant perspective is the perspective of the customer from 2014 to 2015 is at a value of 0.84. And for the financial perspective of 2014 decreased by 0.835 into 0.752 in 2015, while the internal business perspective also declined from 0.17 in 2014 to 0.08 in 2015