Jurnal IPTEK Bagi Masyarakat
Vol 6 No 2 (2026)

Work-Life Balance and Performance: Perceived Organizational Support as Moderator among Brimob Personnel

Yuni Darti (Universitas Medan Area)
Siti Aisyah (Universitas Medan Area)
Patisina Patisina (Universitas Medan Area)



Article Info

Publish Date
09 Sep 2026

Abstract

This study examines the effect of work-life balance on personnel performance and tests perceived organizational support as a moderating variable among personnel of the Mobile Brigade Unit (Brimob), North Sumatra Regional Police. A quantitative explanatory design involved 232 respondents. Work-life balance and perceived organizational support were measured using questionnaire-based psychological scales, while performance data were obtained from official personnel records. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 3.0. Work-life balance was positively associated with perceived organizational support (β = 0.527, t = 10.612, p < 0.001) and performance (β = 0.309, t = 4.154, p < 0.001). Perceived organizational support was also positively associated with performance (β = 0.347, t = 4.389, p < 0.001). The interaction effect was positive and significant (β = 0.117, t = 2.020, p = 0.044), indicating that organizational support strengthens the positive relationship between work-life balance and performance. The findings underscore the importance of workload management, recovery opportunities, supportive leadership, and personnel well-being in high-demand police work.

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Journal Info

Abbrev

j-ibm

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Mechanical Engineering Physics Public Health Social Sciences

Description

J-IbM: Jurnal IPTEK bagi Masyarakat, diterbitkan oleh Ali Institute of Research and Publication (AIRA). J-IbM menerbitkan artikel ilmiah berkaitan dengan pengabdian, praktik dan proses keterlibatan masyarakat. J-IbM adalah jurnal online peer-review yang didedikasikan untuk publikasi penelitian ...