Jurnal Studi Perhotelan dan Pariwisata
Vol 5 No 1 (2026): September

​Impact of Internship Programs and Senior Mentoring on Hospitality Students Work Readiness at Novotel Manado

Jessica Paruntu (Politeknik Negeri Manado, Manado, Indonesia)
Dianne Rondonuwu (Politeknik Negeri Manado, Manado, Indonesia)
Jeanlly Solang (Politeknik Negeri Manado, Manado, Indonesia)



Article Info

Publish Date
08 Sep 2026

Abstract

Purpose: This study aims to examine the effects of internship programs and senior mentoring on the work readiness of hospitality students participating in internship programs at Novotel Manado Golf Resort & Convention Center. The analysis focused on the individual effect of each variable as well as their combined effect on students' work readiness. Research Methodology: Using a mixed-methods design and saturated sampling, data were collected from 25 student interns through Likert-scale questionnaires, interviews, observations, and documentation. Quantitative data were evaluated using IBM SPSS for validity, reliability, normality, multiple linear regression, t-test, F-test, and coefficient of determination (R²). Results: The findings indicate that internship programs significantly improve students' work readiness, while senior mentoring alone is not significant. However, both variables jointly had a significant effect on students' workplace readiness. Conclusions: Internship programs significantly impact students’ work readiness by providing opportunities for practical experience and fostering the development of competencies necessary for working in the hospitality industry.Limitations: This study was limited to 25 student interns at Novotel Manado Golf Resort & Convention Center; therefore, the findings cannot be generalized to other hospitality organizations.Contributions: This study extends Social Cognitive Career Theory by demonstrating how internship and mentoring experiences strengthen competency development and career readiness in hospitality education.

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Journal Info

Abbrev

jspp

Publisher

Subject

Agriculture, Biological Sciences & Forestry

Description

Jurnal Studi Perhotelan dan Pariwisata (JSPP) is a journal in the subjects of hospitality and tourism that is reviewed by experts. Relevant manuscripts are published by JSPP after being reviewed by competent editors. This journal is anticipated to serve as an important forum for Indonesian ...