"Pahangga Tupa" is currently the only active palm sugar producer in Tupa Village, North Bulango District, Bone Bolango Regency, Gorontalo Province. The business faces several challenges, including traditional production methods, inconsistent product quality, a lack of value-added derivative products, weak business management, and limited marketing reach. This community service program aims to enhance production capacity, product quality, and business competitiveness through the application of appropriate technology, training, and business mentoring. Activities included outreach, training, and mentoring on the implementation of standardized production technologies such as the use of food-grade digital thermometers and pH meters as well as innovations in packaging and digital marketing. Additionally, the partner received training in business management, basic financial record-keeping, and the use of digital media and online marketplaces for marketing. The outcomes of this initiative include increased production efficiency and capacity, more consistent palm sugar quality, attractive packaging and product branding, and expanded market reach. The program has successfully enhanced the partner's competitiveness in the palm sugar business. Furthermore, it is expected to foster business independence and sustainability while continuously improving the partner's economic well-being.
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