PERFORMA : Media Ilmiah Teknik Industri
Vol 12, No 2 (2013): PERFORMA Vol. 12, No 2 September 2013

Perancangan Key Performance Indicators Menggunakan Metode Performance Prism

Eko Supriyadi (Program Studi Teknik Industri, Universitas Sebelas Maret)
Murman Budijanto (Program Studi Teknik Industri, Universitas Sebelas Maret)
Irwan Iftadi (Program Studi Teknik Industri, Universitas Sebelas Maret)



Article Info

Publish Date
01 Sep 2013

Abstract

PT. Aston System Indonesia is company engaged on the printer sale and purchase. PT. Aston System Indonesia requires a performance measurement to measure the performance of the business units. Currently, Measurements is still focused on the financial term . Good performance can be measured by profit and non-profit assessment. Performance Prism can help PT. Aston System Indonesia to generate stakeholder satisfaction and contribution to be an objectives, strategies, processes, and capabilities. The level of success can be measured with a Performance Indicator(PI). The result of this design shows 38 PI which scattered in 11 objectives, 23 strategies, 16 processes, and 24 capability and associated with the four stakeholders. Based on a weighting of performance indicators, 10 indicators of performance that has the highest weight selected as key performance indicators (Key Performance Indicators or KPI) such as Warranty claims (0082), customer satisfaction index (0078), Accuracy pay the supplier (0.075), ratio inaccuracy order completion time (0073), the availability of stock (0.063), Data Updates (0057), a fast moving product (0.047), percentage increase in salary (0044), Giving cashback / discount (0.040) and the percentage attendance (0.030

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Journal Info

Abbrev

performa

Publisher

Subject

Engineering Industrial & Manufacturing Engineering

Description

PERFORMA : Media Ilmiah Teknik Industri merupakan jurnal teknik industri yang menyajikan artikel orisinil pada bidang teknik dan manajemen industri. Tema naskah yang diterbitkan mencakup: Manufacturing System, Operation Research, Product Design and Development, Manufacturing Technology, Work Study, ...