Integra Business Review
Vol. 4 No. 1 (2026): June 2026

Determinants of Generation Z Productivity as Marketing Officers at Bank Rakyat Indonesia

Indra Lesmana (Universitas Diponegoro, Semarang)
Dita Wulansari (Universitas Diponegoro, Semarang)
Farida Indriani (Universitas Diponegoro, Semarang)



Article Info

Publish Date
30 Jun 2026

Abstract

This study examines the determinants of work productivity among Generation Z marketing officers at Bank Rakyat Indonesia (BRI). The research focuses on the unique characteristics of Generation Z employees and the organizational conditions that shape their performance. Using a descriptive qualitative approach, the study integrates literature review findings with semi-structured interviews conducted with five marketing officers aged 22–27 years. The results show that intrinsic motivation, supportive leadership, performance-based rewards, and the integration of digital marketing technologies are the primary factors influencing productivity. These elements enhance work effectiveness, encourage employee engagement, and support the development of adaptive performance behavior. The study provides an overview of how productivity among young banking employees is shaped through motivational, managerial, and technological components within a modern organizational environment.

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Journal Info

Abbrev

ibr

Publisher

Subject

Description

About the Journal Integra Business Review is a scholarly, peer-reviewed academic journal that presents in-depth analysis and critical reviews of various business-related aspects within a global context. The journal serves as an international platform for researchers, academics, and business ...