Jurnal Riset Agribisnis dan Peternakan
Vol. 11 No. 2 (2026): Jurnal Riset Agribisnis dan Peternakan

Pengaruh Digital Marketing dan QRIS terhadap Keputusan Pembelian dan Kepuasan Konsumen Dimsum Umayumcha: Effects of Digital Marketing and QRIS on Purchase and Satisfaction of Dimsum Umayumcha

Surya Chandra (Universitas Muhammadiyah Malang)
Rahayu Relawati (Universitas Muhammadiyah Malang)



Article Info

Publish Date
31 Aug 2026

Abstract

The rapid digitalization encourages MSME actors to utilize digital marketing and digital payments (QRIS) to improve business performance and customer experience. This study examines the impact of the implementation of these two strategies on purchasing decisions and consumer satisfaction in Dimsum Umayumcha MSMEs in Malang City. Using a quantitative approach to the survey, data were collected from 120 respondents who were determined through accidental sampling techniques. The data were analyzed with Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the help of SmartPLS 4. The findings of the study found that digital marketing had a positive and significant impact on purchase decisions, β=0.41; p<0.05. as well as consumer satisfaction, β=0.46; p<0.05. Similarly, the use of QRIS was proven to have a positive and significant effect on purchases, β=0.46; p>0.05. and consumer satisfaction, β=0.39; p<0.05.. The   Value of, R-2. namely 0.59 for the purchase variable and 0.57 for consumer satisfaction, confirms that this research model obtained a good level of representation.

Copyrights © 2026






Journal Info

Abbrev

jrap

Publisher

Subject

Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Veterinary

Description

Jurnal Riset Agribisnis dan Peternakan (JRAP) is a scientific journal of agriculture and animal husbandry that is published as a media of information that is published and publishes the research results of lecturers, researchers, and students. JRAP contains original manuscripts that have never been ...