<![CDATA[This research is motivated by the challenges faced by the management of Hotel Swasana Medan in allocating human resources optimally, where the division of employee tasks (housekeeping) is still carried out conventionally, thus risking operational cost inefficiencies. This study aims to optimize the assignment of five housekeeping employees to five task categories by minimizing the total operational costs. The method used is descriptive qualitative by applying the Hungarian algorithm through manual calculations validated using POM QM for Windows software . The results show that the optimal solution is achieved with a minimum total operational cost of Rp50,000 per work cycle. The best assignment scheme places Anwar on room duty (Task A), Beni on bathroom duty (Task B), Diva on public area (Task C), and Yohan on laundry (Task D), while Roni is allocated as a reserve staff (dummy). Marginal cost analysis shows that inappropriate placement can cause cost wastage of up to Rp5,000. Thus, the use of the Hungarian method and POM QM for Windows software is proven to be effective in improving the accuracy of managerial decision making and hotel operational efficiency.]]>
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