Indonesian Journal of Innovation Studies
Vol. 27 No. 3 (2026): July

Public Relations Strategy in Improving the Image Building of Islamic Educational Institutions: Strategi Hubungan Masyarakat dalam Meningkatkan Pembentukan Citra Lembaga Pendidikan Islam

Abdillah Faizun (Program Studi Magister Manajamen Pendidikan Islam, Universitas Muhammadiyah Sidoarjo)
Budi Haryanto (Program Studi Magister Manajamen Pendidikan Islam, Universitas Muhammadiyah Sidoarjo)



Article Info

Publish Date
12 Sep 2026

Abstract

General Background: Islamic educational institutions require strategic public relations to maintain public trust and a positive institutional image amid educational competition. Specific Background: SD Muhammadiyah 1 Krian applies planned communication through digital publications, events, parent relations, media relations, and community engagement. Knowledge Gap: Previous studies largely emphasize promotion and formal communication, while field-based studies of humanistic public relations, authentic narratives, and storytelling in private Islamic primary schools remain limited. Aims: This study examines public relations strategies, their strengths, and stakeholder responses in image building. Results: Using a qualitative case-study design and interactive analysis, the study found that planned programs, digital media, educational service quality, teacher professionalism, facilities, and harmonious relationships supported positive perceptions. Novelty: The study identifies a two-way symmetrical communication model integrating digital publications, authentic narratives, service quality, and public participation. Implications: Sustainable image building requires integrated communication, credible educational practices, and active stakeholder participation. Key Findings Highlights Planned programs strengthened institutional reputation through consistent stakeholder communication. Digital channels expanded information access and supported public trust. Stakeholder participation reinforced positive perceptions and long-term institutional credibility. Keywords: Public Relations Strategy, Image Building, Islamic Educational Institutions, Two-Way Symmetrical Communication, Stakeholder Engagement

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Journal Info

Abbrev

ijins

Publisher

Subject

Computer Science & IT Education Engineering Law, Crime, Criminology & Criminal Justice

Description

Indonesian Journal of Innovation Studies (IJINS) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global ...