Majalah Ilmiah Bijak
Vol. 23 No. 1: March 2026

Synergizing HR Competence and Technology: Accelerating Retail Performance Through Digital Transformation Moderation

Denok Sunarsi (Universitas Pamulang)



Article Info

Publish Date
31 Mar 2026

Abstract

This study aims to analyze the impact of strategic planning and technological resources on business performance and operational efficiency, with digital transformation as a moderating variable in retail companies in Indonesia. This study uses a quantitative approach with a survey method to collect data from retail company employees in Indonesia. Using the Lemeshow formula, a sample of 96 respondents was randomly selected to provide the necessary data through a validated and reliability-tested questionnaire. The results of the study show that a) Strategic planning has a positive and significant effect on business performance with a t-statistic value of 3.520 > 1.984 and a P-value of 0.000 < 0.05. b) Technological resources have no significant effect on business performance, with a t-statistic value of 0.1940 > t table 1.984 and a P-value of 0.053 > 0.05. c) Strategic planning has a positive and significant effect on operational efficiency, with a t-statistic value of 4.118 > 1.984 and a P-value of 0.000 < 0.05, d) Technological resources have a positive and significant effect on operational efficiency, with a t-statistic value of 2.161 > t table 1.984 and a P-value of 0.031 < 0.05, e) Business performance has a positive and significant effect on digital transformation efficiency in Retail Companies in Indonesia, with a t-statistic value of 4.569 > t table 1.984 and a P-value of 0.000 < 0.05, f) Operational Efficiency has a positive and significant effect on digital transformation, with a t-statistic value of 4.064 > t table 1.984 and a P-value of 0.000 < 0.05.

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Journal Info

Abbrev

bijak

Publisher

Subject

Humanities Economics, Econometrics & Finance Social Sciences

Description

The Bijak Journal is a scientific journal of Administrative Science Business, published by the Business Administration Studies Program Faculty of Administrative Sciences Institute of Social and Management Studies STIAMI. The Journal of Business Administration is published 2 (two) times a year, every ...