Optimal: Jurnal Ekonomi dan Manajemen
Vol. 6 No. 2 (2026): Juni: OPTIMAL: Jurnal Ekonomi dan Manajemen

Pengaruh Digital Marketing terhadap Minat Beli yang Dimediasi Brand Awareness serta Peran Word of Mouth sebagai Variabel Moderasi

Selvy Kumala Sari (Universitas Widyagama Malang)
Wahju Wulandari (Universitas Widyagama Malang)
Survival Survival (Universitas Widyagama Malang)
Dian Candra Dewi (Universitas Widyagama Malang)



Article Info

Publish Date
07 Apr 2026

Abstract

A critical phase in the consumer decision making process is buying interest, which is frequently impacted by the marketing mix that the business uses. Through digital communication and word of mouth, successful marketing efforts raise brand recognition, develop a favorable brand image, and cultivate trust, all of which eventually pique consumers' interest in learning more or making a trial buy. This study was carried out at PT. Cakra Guna Karya Nusa, a tobacco product distributor and marketer situated in the Malang regency. Instead of utilizing hard selling to promote cigarettes, digital marketing focuses on lifestyle and emotional interaction to pique consumer interest. All customers of cigarette brands sold by PT. The Work Of Nusa make up the study's population. Ten times the number of indications in the questionnaire (10 x 15 indicators = 150 respondents) was used to establish the sample size for this study. Partial Least Squares Structural Equation Modeling (PLS-SEM) using SmartPLS software version 4 is the data analysis technique employed. The findings demonstrated that customer purchasing interest is positively and significantly impacted by digital marketing. Brand recognition shows how positive and significant their impacted by digital marketing. Consumer interest in purchasing shows how positive and significant the impacted by brand recognition. Consumer interest in making purchases shows how positive and consistency the impacted by word of mouth. The impact of digital marketing on customer purchasing interest is partially mediated by brand awareness. The impact of internet marketing on consumers' interest in making purchases is moderated by word of mouth.

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Journal Info

Abbrev

optimal

Publisher

Subject

Description

OPTIMAL: Jurnal Ekonomi dan Manajemen berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik ...