Optimal: Jurnal Ekonomi dan Manajemen
Vol. 6 No. 2 (2026): Juni: OPTIMAL: Jurnal Ekonomi dan Manajemen

Pengaruh Budaya Organisasi dan Motivasi terhadap Kinerja Karyawan: Mediasi Kepuasan Kerja di Mie Gacoan Suhat Malang

El Faiq Hayya Muthia (Institut Teknologi dan Bisnis Asia Malang)
Erin Wahyuningtyas (Institut Teknologi dan Bisnis Asia Malang)
Maylin Eka Putri (Institut Teknologi dan Bisnis Asia Malang)
Mu’afif Nur Septiana (Institut Teknologi dan Bisnis Asia Malang)
Prima Yunita (Institut Teknologi dan Bisnis Asia Malang)
Ahmad Nizar Yogatama (Institut Teknologi dan Bisnis Asia Malang)



Article Info

Publish Date
30 Jan 2026

Abstract

Indonesia’s fast-growing foodservice sector intensifies operational pressure on quick-service restaurants, making employee performance a critical factor for service consistency and speed. This study aims to examine the effects of organizational culture, work motivation, and job satisfaction on operational employees’ performance at Mie Gacoan Suhat, Malang. A quantitative cross-sectional design was employed using a total sampling approach of operational employees; 35 usable questionnaires were analyzed. Data were collected through a structured Likert-scale survey (1–5) and analyzed using instrument testing, classical assumption checks, and multiple linear regression. The partial tests indicate that organizational culture (p = 0.270), work motivation (p = 0.103), and job satisfaction (p = 0.125) do not significantly predict employee performance individually, although all coefficients are positive. However, the simultaneous test shows a significant combined effect of the three variables on performance (F = 8.424; p < 0.001), with the model explaining 44.9% of the variance (R² = 0.449). These findings suggest that performance improvement is more effective when organizational culture, motivation, and satisfaction are managed as an integrated system rather than through single-factor interventions, providing practical guidance for strengthening HR practices in high-demand service settings.

Copyrights © 2026






Journal Info

Abbrev

optimal

Publisher

Subject

Description

OPTIMAL: Jurnal Ekonomi dan Manajemen berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik ...