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All Journal Optimal: Jurnal Ekonomi dan Manajemen
Erin Wahyuningtyas
Institut Teknologi dan Bisnis Asia Malang

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Pengaruh Budaya Organisasi dan Motivasi terhadap Kinerja Karyawan: Mediasi Kepuasan Kerja di Mie Gacoan Suhat Malang El Faiq Hayya Muthia; Erin Wahyuningtyas; Maylin Eka Putri; Mu’afif Nur Septiana; Prima Yunita; Ahmad Nizar Yogatama
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 6 No. 2 (2026): Juni: OPTIMAL: Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v6i2.10643

Abstract

Indonesia’s fast-growing foodservice sector intensifies operational pressure on quick-service restaurants, making employee performance a critical factor for service consistency and speed. This study aims to examine the effects of organizational culture, work motivation, and job satisfaction on operational employees’ performance at Mie Gacoan Suhat, Malang. A quantitative cross-sectional design was employed using a total sampling approach of operational employees; 35 usable questionnaires were analyzed. Data were collected through a structured Likert-scale survey (1–5) and analyzed using instrument testing, classical assumption checks, and multiple linear regression. The partial tests indicate that organizational culture (p = 0.270), work motivation (p = 0.103), and job satisfaction (p = 0.125) do not significantly predict employee performance individually, although all coefficients are positive. However, the simultaneous test shows a significant combined effect of the three variables on performance (F = 8.424; p < 0.001), with the model explaining 44.9% of the variance (R² = 0.449). These findings suggest that performance improvement is more effective when organizational culture, motivation, and satisfaction are managed as an integrated system rather than through single-factor interventions, providing practical guidance for strengthening HR practices in high-demand service settings.
Co-Authors El Faiq Hayya Muthia Maylin Eka Putri Mu’afif Nur Septiana Prima Yunita Yogatama, Ahmad Nizar