The rapid advancement of information technology demands that businesses, including those in the culinary industry, continually innovate to improve customer service. Roti'O Restaurant currently faces challenges in creating an efficient and convenient service process, particularly during the ordering and payment stages. Based on these conditions, this research focuses on the design and development of a web-based food ordering system directly connected to the payment system. The System Development Life Cycle (SDLC) method was used in its development because this approach provides a coherent and organized work process, starting from the planning stage, needs identification, system design, development process, testing, and system implementation.
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