JIMEK
Vol. 6 No. 2 (2026): Juli : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)

Pengaruh Content Marketing, Interactivity, dan Electronic Word of Mouth (E-WOM) terhadap Keputusan Pembelian Konsumen pada Digital Marketing Instagram UMKM Lolita di Padakembang, Tasikmalaya

Eva Fauziah (Universitas Cipasung)
Alfin Nur Arifah (Universitas Cipasung)
Rina Madyasari (Universitas Cipasung)
Ardhiansyah (Universitas Cipasung)



Article Info

Publish Date
05 Jun 2026

Abstract

The rapid growth of social media has encouraged Micro, Small, and Medium Enterprises (MSMEs) to utilize Instagram as a digital marketing platform to enhance consumer purchasing decisions. This study aims to analyze the effects of Content Marketing, Interactivity, and Electronic Word of Mouth (e-WOM) on consumer purchasing decisions at UMKM Lolita in Padakembang, Tasikmalaya. This research employed a quantitative approach with a cross-sectional design involving 86 respondents selected through purposive sampling. Data were collected using a valid and reliable questionnaire and analyzed using multiple linear regression with SPSS 27. The results indicate that Content Marketing (β = 0.162; p = 0.047), Interactivity (β = 0.435; p = 0.000), and e-WOM (β = 0.374; p = 0.000) have positive and significant effects on consumer purchasing decisions. Among the independent variables, Interactivityhas the strongest influence on purchasing decisions. The research model explains 84.9% of the variance in purchasing decisions (Adjusted R² = 0.849). These findings suggest that improving digital interaction quality, managing customer reviews effectively, and delivering relevant content can serve as effective strategies for MSMEs to enhance consumer purchasing decisions through Instagram.

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Journal Info

Abbrev

jimek

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK), SSN: 2809-9893 online dan ISSN:2809-9427 cetak. Jurnal JIMEK diterbitkan Amik Veteran Porwokerto, terbit setahun Tiga kali (Maret, Juli dan November) menerapkan proses peer-review dalam memilih artikel berkualitas berdasarkan penelitian ...