This study analyzes the legal implications of force majeure in contractual disputes arising during the COVID-19 pandemic, with a focus on event service agreements such as wedding arrangements. The rapid global spread of COVID-19 prompted the Indonesian government to declare it a national disaster and implement restrictive policies, including Large-Scale Social Restrictions (PSBB), which significantly impacted the execution of contractual obligations. Using a normative legal research method, this study relies on statutory regulations, legal principles, and literature review to examine how force majeure is interpreted and applied in such situations. The findings reveal that many service providers were unable to fulfill their contractual duties due to government-imposed restrictions, leading to disputes with consumers who experienced financial losses. However, these circumstances fall within the scope of force majeure, thereby limiting the liability of service providers. The study concludes that dispute resolution should be approached fairly by considering the balance of rights and obligations of both parties, and emphasizes the importance of clear contractual clauses addressing unforeseen events.
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