Jurnal Teknologi Dan Sistem Informasi Bisnis
Vol. 8 No. 3 (2026): Juli 2026

Analisis Kepuasan Kualitas Sistem Absensi Fingerprint Menggunakan Model DeLone dan McLean

Celine Rapi Pratiwi (Sistem Informasi, Fakultas Teknik dan Informatika, Universitas Bina Sarana Informatika)
Muhamad Khalafi Al Gifari Helwani (Sistem Informasi, Fakultas Teknik dan Informatika, Universitas Bina Sarana Informatika)
Imron . (Sistem Informasi, Fakultas Teknik dan Informatika, Universitas Bina Sarana Informatika)
Fiza Asri Fauziah Habibah (Sistem Informasi, Fakultas Teknik dan Informatika, Universitas Bina Sarana Informatika)



Article Info

Publish Date
29 Jun 2026

Abstract

Although a fingerprint attendance system has been implemented to improve the accuracy and transparency of student attendance records, several challenges remain, such as errors in fingerprint reading, delays in the attendance monitoring process, power outages, and students failing to record their attendance, which result in less accurate attendance data and prevent the system from operating optimally.  The purpose of this study is to determine the influence of system quality and information quality on user satisfaction with the fingerprint attendance system among students at SMA Plus Islamic Village. This study uses a quantitative method based on the DeLone and McLean model. Data collection was conducted through observation, interviews, literature review, and questionnaire distribution, while data analysis was performed using multiple linear regression with the aid of IBM SPSS Statistics 26.0 software. The results indicate that system quality and information quality have a positive and significant influence on user satisfaction with the fingerprint attendance system. Collectively, these two variables account for 69.8% of user satisfaction, while the remainder is influenced by other factors outside the scope of this study. Thus, it has been

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Journal Info

Abbrev

jteksis

Publisher

Subject

Description

Journal Teknologi dan Sistem Informasi Bisnis or Journal of Technology and Business Information Systems (JTEKSIS) E-ISSN: 2655-8238 P-ISSN : 2964-2132 is a journal published by the Information Systems Study Program at Dharma Andalas University for various groups who have an interest in the ...