Jurnal Pengabdian Masyarakat Indonesia
Vol. 5 No. 2 (2026): Juni: Jurnal Pengabdian Masyarakat Indonesia (JPMI)

Profiling UMKM Negeri Makariki: Tantangan Transaksi dan Pemasaran Digital

Jusuf Leiwakabessy (Universitas Pattimura)
Audrey Leiwakabessy (Universitas Pattimura)
K. Suitela (Universitas Pattimura)
A. Sipahelut (Universitas Pattimura)
A. Hehamahua (Universitas Pattimura)
F. Rehiara (Universitas Pattimura)



Article Info

Publish Date
20 May 2026

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role as the economic foundation of villages, yet they still require a transformation toward a digital ecosystem to enhance systemic competitiveness. This community service aims to map the digital profile and readiness of 40 MSME actors in Negeri Makariki as a database for designing targeted technology acceleration programs. The method employed is a descriptive-qualitative survey within the framework of the Technology Acceptance Model (TAM) and Diffusion of Innovation theory, conducted through door-to-door structured interviews across three geographical zone. The data collection focused on non-cash payment systems and the utilization of digital marketing media. Observation results reveal a significant digital divide: 85% of business actors still rely entirely on cash, while 97.5% have not engaged in digital marketing, relying instead on conventional word-of-mouth promotion. These findings prove that the main barriers to technology adoption in rural areas are dominated by low perceived ease of use and usefulness, influenced by sociocultural factors. As a solution, a hands-on technical mentoring strategy is recommended, including QRIS account facilitation and digital content training. This step is expected to push Makariki's MSMEs out of the "laggards" category toward a more massive innovation adoption phase for sustainable local economic growth.

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Journal Info

Abbrev

jpmi

Publisher

Subject

Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

Description

Jurnal Pengabdian Masyarakat Indonesia (JPMI) adalah jurnal yang menerbitkan artikel-artikel penelitian sebagai hasil pengabdian masyarakat yang telah memiliki nomor E-ISSN : 2828-2957 dan P-ISSN : 2828-2949 Focus dan Scope pada bidang pendidikan, Hukum, Ekonomi, Humaniora, Teknik, Pertanian, ...