Jurnal Pengabdian Masyarakat Kesosi
Vol. 9 No. 2 (2026): Juli: Jurnal Abdimas KESOSI

Edukasi Penerapan Handover Tenaga Perawat dengan Metode Sbar di RS Mandalika Provinsi NTB




Article Info

Publish Date
17 Jul 2026

Abstract

Effective communication is one of the essential factors in ensuring patient safety and improving the quality of nursing services. Unstructured handover processes often result in incomplete or inaccurate transfer of patient information, increasing the risk of communication errors and patient safety incidents. This community service program aimed to improve nurses' knowledge and skills in implementing handover using the Situation, Background, Assessment, Recommendation (SBAR) communication method at Mandalika Regional Hospital, West Nusa Tenggara Province, Indonesia. The program was carried out through educational sessions, interactive discussions, practical demonstrations, and evaluations using pre-test and post-test assessments involving 15 nurses. Educational materials emphasized the principles of effective communication, the components of SBAR, and the practical application of SBAR during nursing handovers. The evaluation results indicated a significant improvement in participants' knowledge and understanding of the SBAR framework, as reflected by higher post-test scores compared to pre-test results. Participants also demonstrated greater confidence in organizing and communicating patient information in a structured, clear, and concise manner during handover activities. The implementation of this program contributed to strengthening effective communication practices among nurses and promoting a stronger patient safety culture within the hospital. Continuous training and regular monitoring are recommended to ensure the sustainability of SBAR implementation and to further improve the quality, continuity, and safety of nursing care services.

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