Measuring the Cognitive Workload of Working Adult Students in Batam's Higher Education Institutions: A NASA-TLX Approach

M Ansyar Bora (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)
Ansarullah Lawi (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)
Ririt Dwiputri Permatasari (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)
Imam Mukhlis (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)
Feberlian Elisabeth Gulo (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)
Genadi Septiyansah (Universitas Negeri Malang, Jalan Semarang 5, Malang 65145, Indonesia)

Jurnal Ilmu Pendidikan
Vol. 30 No. 2 (2024)

This study addresses the cognitive workload challenges faced by working adult students in Batam's higher education institutions, utilizing the NASA Task Load Index (NASA-TLX) methodology. Through a cross-sectional design and convenience sampling, data were collected from 157 part-time students across 10 universities. Results indicate that time constraints and academic effort contribute significantly to mental workload, with an average Weighted Workload (WWL) score of 68, signifying a high level of cognitive burden. Strategies for workload reduction include enhanced academic support, effective time management, and prioritizing mental well-being. This research underscores the imperative of collaborative efforts among universities, instructors, and students to cultivate an environment conducive to academic success and well-being for working adult learners.