Experientia : Jurnal Psikologi Indonesia
Vol. 13 No. 2 (2025): Desember

Job Insecurity dan Turnover Intention pada Driver Ojek Online

Grace Alpha Adeline (Fakultas Psikologi - Universitas Katolik Widya Mandala Surabaya)
Dicky Susilo (Fakultas Psikologi - Universitas Katolik Widya Mandala Surabaya)



Article Info

Publish Date
23 Dec 2025

Abstract

Transportation app companies have algorithmic control systems that determine driver performance. Many online motorcycle taxi drivers are affected by these systems so that they feel threatened, uncertain, and powerless in their jobs. This situation causes psychological insecurity, commonly referred to as job insecurity. Job insecurity is one of the strongest predictors of turnover intention, a worker's desire to quit independently or change professions, which reflects an individual's desire to leave the organization but has not yet done so. Therefore, this study aims to determine the effect of job insecurity on turnover intention among online motorcycle taxi drivers in Surabaya and its surroundings. The research method used is quantitative with simple regression analysis techniques. The subjects involved in this study were 168 respondents obtained by an accidental sampling method. The results of the study show a positive effect of job insecurity on turnover intention, meaning that job insecurity can be used as a predictor of turnover intention. The results of the influence test show an effective contribution of 43.1% (p < 0.05), with the equation value Y = 11.494 + 0.782x. The value of this equation means that the turnover intention variable will experience a score increase of 0.782 for every 1 increase in the job insecurity variable score.

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Journal Info

Abbrev

EXPERIENTIA

Publisher

Subject

Description

Experientia is an open-access, scientifically sound peer-reviewed journal that considers manuscripts from all domains of psychology and also encourages interdisciplinary studies pertaining to the human mind and behaviors. The journal welcomes quantitative and qualitative methods, and also considers ...