Dicky Susilo
Fakultas Psikologi - Universitas Katolik Widya Mandala Surabaya

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Job Insecurity dan Turnover Intention pada Driver Ojek Online Grace Alpha Adeline; Dicky Susilo
EXPERIENTIA : Jurnal Psikologi Indonesia Vol. 13 No. 2 (2025): Desember
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33508/exp.v13i2.7677

Abstract

Transportation app companies have algorithmic control systems that determine driver performance. Many online motorcycle taxi drivers are affected by these systems so that they feel threatened, uncertain, and powerless in their jobs. This situation causes psychological insecurity, commonly referred to as job insecurity. Job insecurity is one of the strongest predictors of turnover intention, a worker's desire to quit independently or change professions, which reflects an individual's desire to leave the organization but has not yet done so. Therefore, this study aims to determine the effect of job insecurity on turnover intention among online motorcycle taxi drivers in Surabaya and its surroundings. The research method used is quantitative with simple regression analysis techniques. The subjects involved in this study were 168 respondents obtained by an accidental sampling method. The results of the study show a positive effect of job insecurity on turnover intention, meaning that job insecurity can be used as a predictor of turnover intention. The results of the influence test show an effective contribution of 43.1% (p < 0.05), with the equation value Y = 11.494 + 0.782x. The value of this equation means that the turnover intention variable will experience a score increase of 0.782 for every 1 increase in the job insecurity variable score.