The Impact of Social Capital, Work Motivation, and Job Satisfaction on Health Workers’ Performance in Community Health Centers

Muhammad Raihan Alfani (Master’s Program in Public Health, Universitas Sebelas Maret)
Sumardiyono (Diploma IV of Occupational Safety and Health, Universitas Sebelas Maret)
Bhisma Murti (Master’s Program in Public Health, Universitas Sebelas Maret)
Setyo Sri Rahardjo (Faculty of Madicine, Universitas Sebelas Maret)

Journal of Health Policy and Management
Vol. 11 No. 1 (2026)

Background: Social capital, which includes relationships between individuals, social networks, as well as trust in organizations, is believed to affect the effectiveness of collaboration and communication, which in turn impacts performance. Work motivation plays an important role in encouraging individuals to achieve organizational goals. In addition, job satisfaction, which is influenced by certain factors, contributes to the improvement of individual performance in the workplace. This study aims to analyze the influence of social capital, work motivation and job satisfaction on the performance of health workers in health centers. Subject and Method: This study is a cross-sectional  study conducted on health workers at the Subang Regency health center in November-January 2025. The research sample of 203 health workers was selected using random sampling. The dependent variable is performance. Independent variables are social capital, work motivation and job satisfaction. Data collection using questionnaires. The data were analyzed using Multiple Linear Regression on Stata 13. Results: Social capital (b= 0.08; CI 95%= 0.02 to 0.14; p= 0.006), job satisfaction (b= 0.60; CI 95%= 0.36 to 0.84; p = 0.000), work motivation (b = 0.21; CI95%= 0.04 to 0.37; p= 0.013) has the influence to improve performance and is statistically significant. Age (b= 0.00; CI95%= -0.02 to 0.04; p= 0.613) there was an increase but statistically insignificant, of sex (b= -0.23; CI95%= -0.76 to 0.29; p= 0.385) followed by a statistically insignificant decrease. Length of work 11-19 (b= 0.01; CI95%= -0.57 to 0.61; p= 0.950) followed by an increase but statistically insignificant. Working time >20 years (b= -0.23; CI95%= -1.03 to 0.57; p= 0.572) followed by a statistically insignificant decrease, strata of puskesmas (b = 0.36; CI95%= -0.17 to 0.89; p= 0.184) there is an increase but statistically insignificant. Conclusion: The performance of health center health workers is influenced by social capital, work motivation and job satisfaction. Age, gender, length of work, strata of the health center are not factors that affect performance.