Improving maternal and neonatal safety remains a critical priority in modern healthcare systems. Patient-centered care has been increasingly recognized as an effective approach to enhance the quality and safety of midwifery services by emphasizing women’s autonomy, communication, and continuity of care. This study aims to analyze patient-centered care–based innovations in midwifery services and their contribution to improving maternal and neonatal safety. A mixed-method research design was employed, combining quantitative surveys of postpartum mothers with qualitative interviews, observations, and document analysis involving midwives and maternity care managers in selected healthcare facilities. Quantitative data were analyzed using descriptive and inferential statistical techniques, while qualitative data were examined through content and interpretative analysis. The results indicate that patient-centered midwifery care improves mothers’ involvement in decision-making, enhances communication and emotional support, and increases perceived safety during maternity care. Qualitative findings further reveal that patient-centered innovations facilitate early risk identification and strengthen trust between mothers and midwives, although challenges related to workload and institutional support persist. This study contributes to maternity care literature by providing empirical evidence on the role of patient-centered care in enhancing safety outcomes and offers practical implications for strengthening respectful, responsive, and woman-centered midwifery services in modern healthcare settings.
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