Information System Analysis, Design and Development
Vol. 1 No. 3 (2026): July: Information System Analysis, Design and Development

Conversational Executive Information System in Higher Education Institution: A Systematic Literature Review

Andri Heryandi (Universitas Komputer Indonesia)
Zainal Arifin Hasibuan (Universitas Komputer Indonesia)
Bobby Kurniawan (Universitas Komputer Indonesia)
Sri Supatmi (Universitas Komputer Indonesia)



Article Info

Publish Date
01 Jul 2026

Abstract

Higher education management is evolving from functionally isolated information systems toward integrated and augmented intelligence frameworks. While dashboard-based Executive Information Systems (EIS) effectively support routine reporting, they remain limited in contextual awareness and analytical capability for complex strategic decision-making. This study aims to explore the evolution of Executive Information Systems in higher education toward a conversational paradigm by identifying the limitations of conventional EIS and examining executive information needs and interaction patterns. This research employs a Systematic Literature Review (SLR) approach to identify, evaluate, and synthesize relevant peer-reviewed studies, following a structured protocol that includes the definition of research questions, database selection, inclusion and exclusion criteria, and systematic analysis. The selected literature focuses on Executive Information Systems, agent-based architecture, Large Language Model (LLM) integration, and augmented intelligence approaches that combine data-driven and model-based techniques. The findings reveal that existing EIS implementations are predominantly constrained by static dashboards and limited interaction mechanisms. The analysis further highlights emerging trends in conversational interaction, intelligent data processing, and augmented analytics, as well as key technological, architectural, security, and organizational considerations influencing the adoption of conversational approaches. This study demonstrates that a conversational paradigm offers a promising direction for advancing Executive Information Systems in higher education by enhancing executive access to contextualized information and supporting more effective strategic decision-making.

Copyrights © 2026






Journal Info

Abbrev

ISADD

Publisher

Subject

Description

Information System Analysis, Design and Development is a peer-reviewed academic journal that publishes high-quality research on the analysis, design, development, and implementation of information systems that support organizational processes, decision-making, and digital transformation across ...