Annusfy
Vol. 2 No. 1 (2026): September 2026, Annusfy

Analisis Perilaku Konsumen Dalam Pengambilan Keputusan Pembelian Melalui Media Sosial

Abdul Mun’im (Universitas Sunan Drajat Lamongan)
Sri Deviyah (Universitas Sunan Drajat Lamongan)
Rahmah Salsabila Al Maghfuri (Universitas Negeri Sunan Ampel Surabaya)



Article Info

Publish Date
30 Sep 2026

Abstract

The evolution of social media has transformed how consumers seek information and make digital purchases. This study aims to analyze consumer behavior regarding purchase decisions on social media and identify the factors influencing them. A descriptive qualitative method was employed, utilizing a literature review approach that analyzed various scholarly journals as secondary data sources. The findings indicate that social media plays a significant role in shaping consumer purchase decisions. User reviews (social proof), recommendations from influencers or Key Opinion Leaders (KOLs), and live streaming features have been shown to boost consumer trust and drive purchase decisions—including impulsive ones. Furthermore, real-time interaction features and the convenience of "click-to-buy" transactions make the purchasing process faster and more practical. These findings demonstrate that consumer behavior is no longer driven solely by promotions but also by digital interactions and user experiences on social media. The study concludes that businesses must optimally leverage social media by building trust, enhancing customer engagement, and establishing a positive digital reputation to boost competitiveness in the digital marketing era

Copyrights © 2026






Journal Info

Abbrev

khuzroh

Publisher

Subject

Religion Economics, Econometrics & Finance Education Social Sciences Other

Description

Annusfy : Journal of Multidisciplinary Research merupakan jurnal penelitian dan pengabdian kepada masyarakat multidisiplin yang memuat kajian penelitian, pengabdian kepada masyarakat dalam bidang ilmu ekonomi, manajemen pendidikan, studi Islam, pondok pesantren, ilmu ekonomi, ekonomi syariah, dan ...