Jurnal Teknik Mesin, Industri, Elektro dan Informatika
Vol. 5 No. 1 (2026): Jurnal Teknik Mesin, Industri, Elektro dan Informatika

Peran Sistem Informasi dalam Pengembangan Pariwisata Berbasis Smart tourism di Tangerang Raya

Agus Sulaksono (Universitas Gunadarma)
Tommy Kuncara (Universitas Gunadarma)



Article Info

Publish Date
30 Mar 2026

Abstract

Tourism is a strategic sector that requires integrated information systems to improve service quality and tourist experience. Greater Tangerang has diverse tourism potential, including destinations, culinary attractions, landmarks, and events; however, its tourism information and services remain fragmented and do not yet support integrated trip planning. This study aims to design an integrated tourism website interface based on the Smart tourism concept for the Greater Tangerang area. The study employed a User-Centered Design (UCD) approach combined with the prototype method. The research stages included identifying the context of use, identifying user needs, analyzing system requirements, designing the proposed solution, developing the prototype using Figma, and conducting iterative evaluation and design refinement. The results indicate that the proposed website design is able to integrate information on tourist destinations, culinary attractions, landmarks, events, route planning, transportation ticket booking, hotel reservations, and dining options into a single digital platform. The designed system structure supports service integration, while the interface prototype demonstrates simple navigation flow, structured information presentation, and interconnected service features. This study contributes by providing an integrated tourism information system design as a basis for the development of Smart tourism services at the regional level.

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Journal Info

Abbrev

jtmei

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Industrial & Manufacturing Engineering

Description

JTMEI merupakan jurnal ilmiah berkala dengan ciri khas/identitas bidang Teknik (Mekanik, Elektrikal, Industri, Informatika, Sipil dan Sains). Tema makalah ini difokuskan pada aplikasi industri baru, kelautan dan pengembangan energi hijau yang ...