IntroductionQuality management has progressively incorporated continuous improvement, stakeholder satisfaction, and organizational excellence, yet its dominant frameworks provide limited mechanisms for integrating moral intention, internal accountability, and ethical restraint into quality processes. Islamic Quality Management offers an alternative value-based perspective by connecting organizational quality with ethical and spiritual principles. However, the literature remains fragmented across sectors, geographical contexts, and methodological traditions, while the empirical foundations of its principal dimensions remain uneven.ObjectivesThis study systematically synthesizes the development and evidence base of Islamic Quality Management and examines how its ethical and spiritual dimensions interact with contemporary quality-management principles. It also develops an integrative Ethico-Spiritual Quality Management framework for explaining pathways from values to organizational excellence.MethodA systematic literature review was conducted following a structured study-selection and quality-appraisal process. Twenty-five eligible studies were synthesized using a hybrid deductive–inductive thematic approach. Eight Islamic Quality Management dimensions—al-haqq, al-itqan, al-amanah, islah wa tajdid, qadr al-zaman, ta‘awun, iltizam, and istiqamah—provided the deductive analytical framework, while additional themes were identified inductively.ResultsThe findings reveal uneven empirical support across the eight dimensions. Al-amanah and iltizam demonstrate comparatively stronger applied support, whereas al-haqq, qadr al-zaman, and istiqamah remain predominantly conceptual or qualitatively examined. Three integrating themes—spiritual accountability, Maqasid al-Shariah alignment, and ethical leadership—emerged as potential mechanisms connecting ethical values with organizational behavior, governance, continuous improvement, and quality outcomes. Islamic and conventional quality management converge substantially in operational practices but differ in their ethical-spiritual foundations, accountability structures, and intended purposes.ImplicationsThe findings suggest that Islamic ethical principles can complement established quality systems by strengthening moral accountability, stakeholder orientation, and value-based governance. Their organizational effects, however, depend on behavioral, leadership, institutional, and contextual mechanisms and require further empirical validation.Originality/NoveltyThis study advances the literature by proposing Ethico-Spiritual Quality Management as an integrative extension that connects Tawhidic orientation, ethical foundations, operational enablers, governance mechanisms, quality processes, and organizational excellence while distinguishing established evidence from relationships that remain theoretically grounded propositions.
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