Journal of Social Research
Vol. 5 No. 10 (2026): Journal of Social Research

Analysis of Internet Connection Bandwidth QoS (Quality of Service) in Supporting the Digitalization of Services at the Surabaya Maritime Polytechnic

Prima Yudha Yudianto (Politeknik Palayaran Surabaya)
Shofa Dai Robby (Politeknik Palayaran Surabaya)



Article Info

Publish Date
28 Sep 2026

Abstract

To support administrative activities, lectures, teaching and learning processes, and other institutional services, information technology has been utilized as a backbone infrastructure and communication medium. In the current digital era, many devices are designed to be mobile and flexible, creating an increasing demand for flexible and reliable network infrastructure. Internet networks provide solutions to address these requirements. This study focused on analyzing the topology and performance based on Quality of Service (QoS) parameters of the internet network at Surabaya Maritime Polytechnic. From the topology perspective, this study examined the network topology implemented at Surabaya Maritime Polytechnic, while the performance analysis evaluated network quality based on several QoS parameters, including throughput, packet loss, delay, and jitter.The study utilized Wireshark as a network analysis tool. Wireshark is widely used for network performance analysis in both wired and wireless networks because it provides comprehensive packet capture and traffic analysis capabilities to evaluate QoS parameters. In addition, Wireshark is freely available and widely adopted in the field of computer networking. However, one limitation of this application is the lack of automated network performance analysis features, requiring captured data to be further processed and calculated before being converted into measurable QoS parameters for network evaluation.

Copyrights © 2026






Journal Info

Abbrev

ijsr

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall ...