The Influence of Workload and Work-Life Balance on Job Satisfaction of Operational Employees at PT XYZ Bandung

Shandy Aghnia Rachman (Jenderal Achmad Yani University)
Khaerul Rizal Abdurahman (Jenderal Achmad Yani University)

Formosa Journal of Multidisciplinary Research (FJMR)
Vol. 5 No. 2 (2026): February 2026

The construction sector has job characteristics with inappropriate workloads and long working hours, which can reduce employee job satisfaction. This phenomenon also occurs among operational employees at PT. XYZ, characterized by work-life incompatibility and limited personal time. Partially and concurrently, this research intends to examine the impact of workload and work-life balance on employee job satisfaction. Questionnaires, in-depth interviews, and meticulous recording make up the research method's descriptive and associative quantitative approach. As many as thirty-four operational personnel filled out the survey. Multiple linear regression was used to evaluate the data. Workload and work-life balance were shown to significantly impact job satisfaction in a good way. To sum up, improving job happiness requires proportionate task management and establishing a healthy work-life balance.