Formosa Journal of Multidisciplinary Research (FJMR)
Vol. 5 No. 4 (2026): April 2026

Digital Marketing Strategy and its Impact on Image and Traveler Decision: A Bibliometric Study

St Zurriyatun Solihah (Yogyakarta State University)
Tony Wijaya (Yogyakarta State University)
Agung Utama (Yogyakarta State University)



Article Info

Publish Date
29 Apr 2026

Abstract

This study aims to map the development of the literature on digital marketing strategies in the tourism sector, with a focus on their impact on destination image and tourist decisions. Using a data-driven bibliometric approach based on Scopus data from 2009 to 2025, a total of 288 articles were analyzed to identify publication trends, dominant keywords, leading authors and institutions, as well as remaining research gaps. The analysis results show a significant increase in the number of publications post-2018, particularly following the COVID-19 pandemic, which accelerated digital transformation in the tourism sector. Data visualization via VOSviewer identified 14 main clusters, with five dominant themes covering digital strategies, e-WOM, consumer behavior, Generation Z engagement, and destination sustainability. The most productive journal is Sustainability, with significant contributions from authors and institutions in Indonesia, India, and Portugal. This study also identified important gaps, including a lack of research on consumer engagement, the use of advanced quantitative methods such as PLS-SEM, and the limited representation of developing country contexts in the existing literature. These findings make a significant contribution to mapping the literature and guiding strategic directions for future research, particularly research focused on the utilization of advanced technologies, content personalization, and a deep understanding of digital traveler behavior.

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Journal Info

Abbrev

fjmr

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences

Description

Formosa Journal of Multidisciplinary Research (FJMR) is a multidisciplinary journal published by Formosa Publisher. Formosa Journal of Multidisciplinary Research (FJMR) is published every month (monthly). Formosa Journal of Multidisciplinary Research (FJMR) is a peer reviewed, open access, and ...