<![CDATA[Dynamic records management is an important part of supporting the smooth administration and public services of government institutions. This study aims to analyze the management of dynamic records and the obstacles encountered in retrieving records at the Bandar Khalipah Village Office. This study uses a descriptive qualitative approach with data collected through observation, interviews, and documentation. The results show that records management is carried out by recording correspondence based on letter number, date, type or classification, and index. Records are stored manually and supported by digital storage as a backup. However, difficulties are still encountered in the retrieval process, particularly in locating old records and dealing with inconsistencies in document year information, which can make the search process take a considerable amount of time. In addition, the physical condition of some records that have been damaged can also complicate the handling and retrieval of documents. To overcome these obstacles, the Bandar Khalipah Village Office seeks to improve records management through the use of digital technology, application development, and staff capacity building. Therefore, more organized records management supported by digital systems is needed to facilitate records retrieval and improve the efficiency of village administrative services]]>
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