Pengaruh Transformasi Digital dan Keterlibatan Pegawai terhadap Kinerja Pegawai di Dinas Kependudukan dan Pencatatan Sipil Kota Palembang

Karmedi Santoso (Universitas Bina Darma)
Heriyanto Heriyanto (Universitas Bina Darma)
Efan Elpanso (Universitas Bina Darma)
Andrian Noviardy (Universitas Bina Darma)

Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Vol. 4 No. 4 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis

This study aims to analyze the effect of Digital Transformation and Employee Engagement on Employee Performance at the Population and Civil Registration Office of Palembang City. This study employed a quantitative method with an associative approach. The population consisted of 75 civil servants (PNS) who use digital systems in their work, with a sample of 60 respondents selected using purposive sampling. Data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression with the assistance of IBM SPSS Statistics 27. The results showed that Digital Transformation had a positive and significant effect on Employee Performance (t-count 3.826 > t-table 2.002; sig. 0.000), while Employee Engagement also had a positive and significant effect on Employee Performance (t-count 5.041 > t-table 2.002; sig. 0.000). Simultaneously, Digital Transformation and Employee Engagement had a positive and significant effect on Employee Performance (F-count 102.563 > F-table 3.16; sig. 0.000), with a contribution of 78.3% (R Square = 0.783). These findings indicate that better implementation of digital transformation and higher employee engagement contribute to improved employee performance at the Population and Civil Registration Office of Palembang City.