International Journal of Advances in Applied Sciences
Vol 15, No 3: September 2026

Ethical issues in digital mental health delivery: a comprehensive scoping review of global challenges

Nurul Ain Ain Mohd Mohd Daud (Sultan Idris Education University Malaysia)
Hapsah Md Yusof (Sultan Idris Education University)
Norazani Ahmad (Sultan Idris Education University)
Fauziah Mohd Sa’ad (Sultan Idris Education University)
Nurul Hasyimah Mat Rani (Sultan Idris Education University)
Pau Kee (Sultan Idris Education University)
Nur Shuhana Mohd Sansuddin (Sultan Idris Education University)



Article Info

Publish Date
01 Sep 2026

Abstract

Digital technologies are becoming increasingly integrated into mental health counselling. While expanding the boundaries of service provision, these technologies have also raised numerous ethical challenges that urgently need clarification. This study conducts a scoping review following the standardized methodology developed by Arksey and O’Malley. It identifies five core ethical challenges facing practitioners: privacy and data security; informed consent and autonomy; service accessibility and equality; algorithmic fairness and bias mitigation; and inclusiveness and equity. Existing comparative analyses show that Western countries, including the United States (US) and the United Kingdom (UK), have mature digital mental health regulatory frameworks. In contrast, non-Western countries generally face gaps in legal protections, which have created a global ethical divide. Artificial intelligence (AI)-related risks, such as algorithmic bias and lack of transparency, further exacerbate these problems. The study calls on policymakers to improve relevant regulatory frameworks and requires practitioners to receive specialized ethical training.

Copyrights © 2026






Journal Info

Abbrev

IJAAS

Publisher

Subject

Earth & Planetary Sciences Environmental Science Materials Science & Nanotechnology Mathematics Physics

Description

International Journal of Advances in Applied Sciences (IJAAS) is a peer-reviewed and open access journal dedicated to publish significant research findings in the field of applied and theoretical sciences. The journal is designed to serve researchers, developers, professionals, graduate students and ...