Kriez Academy
Vol. 2 No. 2 (2025): Kriez Academy - February

Building Community Trust Through Transparent Communication in Local Social Organizations

Wawan Ichwanudin (Universitas Sultan Ageng Tirtayasa, Banten, Indonesia)
Arif Budi Raharja (STIE YKP, Yogyakarta, Indonesia)



Article Info

Publish Date
25 Sep 2026

Abstract

Background: Building Community Trust Through Transparent Communication in Local Social Organizations addresses a recurring challenge in community-facing organizations: communication activity can expand without producing meaningful participation or durable public value. Aims: This article develops a conceptual framework explaining how transparent communication can support institutional trust, perceived fairness, and cooperation. Review Method: An integrative conceptual review connects communication, participation, stakeholder, institutional, and organizational-learning literature. No primary survey, interview, experimental, or administrative data are claimed. Results and Conclusion: The synthesis identifies three linked mechanisms - decision disclosure, understandable reporting, and answerability - operating under conditions of accountable governance, adequate capability, and inclusive access. Benefits may weaken when information overload, symbolic transparency, and privacy loss. Contribution: The article offers diagnostic questions, propositions for empirical testing, and an implementation pathway for community organizations.

Copyrights © 2025






Journal Info

Abbrev

kriezacademy

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

KRIEZ ACADEMY as a journal that places community development and service as its main focus, is pleased to receive research articles from community service projects. We invite researchers, academics, and practitioners to contribute with research that is not only academically orientated but also has a ...